All Questions
Getting Started
What is ForexBot?
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ForexBot is an AI-powered automated forex trading platform. It connects to your existing broker account and executes trades on your behalf 24/7, based on signals generated by our neural network.
Do I need trading experience to use ForexBot?
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No. ForexBot is designed for both beginners and experienced traders. Beginners can use our pre-built strategies with sensible defaults. Experienced traders can fully customise every parameter.
How do I get started?
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Sign up for a free 14-day trial, connect your broker account via API key, select or configure a bot strategy, and activate. The entire setup takes under 10 minutes.
Is there a free trial?
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Yes. The Professional plan includes a full 14-day free trial with no credit card required. You get complete access to every feature including live bot execution on a demo account.
Security & Funds
Is my money held by ForexBot?
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No. ForexBot connects to your broker using a trade-only API key. Your capital remains in your brokerage account at all times. We are technically incapable of withdrawing funds.
What API permissions does ForexBot require?
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We require two permissions: (1) read-only market data access, and (2) trade execution access. We never request withdrawal or deposit permissions.
How is my data protected?
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All data is encrypted in transit using TLS 1.3 and at rest using AES-256. We conduct quarterly penetration tests with independent third-party security firms.
Do you support two-factor authentication?
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Yes. 2FA via authenticator app (TOTP) and SMS is available and strongly recommended for all accounts.
Trading & Bots
How does ForexBot generate signals?
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Our neural network is trained on 10+ years of tick data across all major and minor currency pairs. It analyses 200+ technical indicators combined with macro sentiment data to produce signals that historically achieve 73%+ win rate on live accounts.
Can I run multiple bots at the same time?
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Yes. Depending on your plan you can run 2 to unlimited concurrent bots. Each bot operates independently with its own strategy, risk parameters, and currency pair configuration.
Which currency pairs are supported?
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We support 50+ pairs including all majors (EUR/USD, GBP/USD, USD/JPY, etc.), minors, and selected exotics. Enterprise plans get access to all available pairs.
What happens during high-impact news events?
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ForexBot includes an economic calendar filter. You can configure the bot to automatically pause trading during high-impact news releases to avoid volatility-driven losses.
Risk & Performance
What if the market moves sharply against my trades?
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Every bot enforces your configured stop-loss and maximum drawdown limits. If your daily or total drawdown threshold is reached, the bot pauses automatically and sends you an immediate alert.
What is the typical win rate?
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Across all live accounts using our default strategies, we have historically observed win rates between 68% and 77%. Past performance is not a guarantee of future results.
Can I lose more than I deposit?
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If your broker offers leveraged trading, yes — losses can exceed deposits if risk management is configured poorly. We strongly recommend using our built-in drawdown limits and starting with conservative position sizes.
Brokers & Compatibility
Which brokers are supported?
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We currently support MetaTrader 4, MetaTrader 5, cTrader, and 20+ regulated brokers including IC Markets, Pepperstone, OANDA, XM, and Exness. New integrations are released monthly.
Do I need to open a new broker account?
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No. You can connect your existing broker account. If you do not have one, we have partnered with several regulated brokers who offer fast onboarding with competitive spreads.
Does ForexBot work with prop firm accounts?
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Yes. ForexBot supports FTMO, MyFundedFX, The5ers, and other prop firms via MT4/MT5 connection. Please verify your prop firm's rules on automated trading before connecting.